Reference

How ukbd Handles Your Personal Data

This privacy policy sets out exactly what data we collect when you use ukbd, why we collect it, and how we keep it secure — including information tied to your bKash, Nagad or Rocket wallet activity.

Account data collected at registrationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or delete dataContact path for privacy requests

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

Security, Cookies and Retention on ukbd

We apply encryption across all account pages and payment flows, including screens where you enter bKash, Nagad or Rocket details. Cookies help us remember your session state and preferred language, but you can manage cookie preferences from your browser settings at any time. We do not use cookies to build advertising profiles for third-party networks. Account security measures include OTP verification at login and flagging of unusual device access — both are automatic and do not require action from you unless a login attempt looks suspicious.

Encrypted Payment Screens

Every screen where you enter bKash, Nagad or Rocket wallet details uses SSL encryption. Your wallet number is never stored in plain text or visible in session logs.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your account preferences. No third-party ad-tracking cookies are placed without your explicit consent.

Data Retention Window

Transaction records tied to bKash, Nagad or Rocket payments are kept for the period required under applicable financial rules. Inactive session logs are cleared on a rolling schedule.

Account Access Requests

You can request a full copy of the personal data we hold on your account. We verify your identity first, then compile and deliver your data through a secure channel.

What Data We Collect and Why

ukbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ukbd, we collect the details you provide — your name, contact number, email address and any payment method details you link, including your bKash, Nagad or Rocket wallet number. We collect this to verify your identity, process transactions and keep

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your account secure. When you make a deposit or withdrawal through bKash, Nagad or Rocket, a record of that transaction — amount, timestamp and wallet reference — is stored in your account history. We do not share that information with third parties for marketing purposes. We
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also collect device and session data automatically: your browser type, IP address and pages visited within the platform. This helps us detect unusual access patterns and protect your account from unauthorised activity. Data is stored on secured servers and access is restricted to authorised personnel only.
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Retention periods vary by data type — transaction records are kept as long as required by applicable financial regulations, while session logs are held for a shorter period. Your use of ukbd and any data we process is subject to Bangladesh law and the regulations of
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eligible regions. If local law in your jurisdiction restricts access to platforms of this type, those rules take precedence over anything stated here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete data we hold about you, contact our support team directly. We handle privacy requests separately from general account queries so your request reaches the right person without delay. Response times depend on the complexity of the request and verification steps required.

Email Privacy Request Send a written data request to our support email. Include your registered account number so we can locate your record and verify your identity before acting.

Live Chat on ukbd Start a chat session from any page on ukbd and select the privacy or account category. Our team can log your request and escalate it to the data handling team.

Account Settings Path Some data — like your linked wallet number or contact details — can be reviewed and updated directly inside your account settings without contacting support.

Your Privacy Questions, Answered Clearly

These are the privacy questions we hear most from people using ukbd in Bangladesh. Each answer reflects how we actually handle data — not generic policy language.

We collect your name, mobile number, email address and any payment wallet details you link — such as your bKash or Nagad number. We also log device and session data automatically when you browse the platform.

No. Your bKash, Nagad and Rocket transaction records are stored internally and are not shared with third parties for marketing or profiling. Access is limited to authorised account and compliance staff only.

Contact our support team by email or live chat, confirm your registered account number, and request a data export. We verify your identity first, then deliver your data through a secure method.

Yes. You can request deletion of personal data we are not legally required to retain. Transaction records tied to financial regulations may need to be kept for a set period regardless of your request.

No. We use session and functional cookies to keep your account working properly, but we do not place third-party ad-tracking cookies that follow you outside the ukbd platform without consent.

Yes. Your data is processed in line with applicable local law and the rules of eligible regions. If your jurisdiction restricts access to this type of platform, those rules take precedence and may affect how data is handled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountukbd Login InfobKash Withdraw

How ukbd Handles Your Personal Data

Security, Cookies and Retention on ukbd

Encrypted Payment Screens

Cookie Control

Data Retention Window

Account Access Requests

How to Reach Us About Your Data

Your Privacy Questions, Answered Clearly

01 What personal data does ukbd collect when I open an account?

02 Is my bKash or Rocket transaction history visible to anyone outside ukbd?

03 How do I request a copy of the data ukbd holds about me?

04 Can I ask ukbd to delete my personal data?

05 Does ukbd use cookies to track me across other websites?

06 Does Bangladesh law affect how my data is handled on ukbd?

Privacy Policy

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